To our many visitors… It’s that time of the year again! As the Haunted Happenings festival approaches, and with fall already here, please note the following to help you plan your visit:
We strongly urge you to purchase your tickets online. Note that tickets become available for the upcoming day at 10 pm the previous night. Tickets at this time of the year sell-out, and on weekends ticket sales are online only.
We cannot guarantee you will be able to purchase any tickets at the door and in October absolutely no tickets will be sold at the door.
Read the terms and conditions page thoroughly. That page appears prior to ticket selection when you visit our website and hit the “Purchase Same Day” tickets button. If you agree to abide by our terms and conditions, you will be directed to the timed ticket page, and can select from the available times listed for that day.
Do not drive to Salem. Take the Salem Ferry or Newburyport Rockport Train. Salem only has 4,000 parking spaces with well over 80,000 people coming in every weekend.
Because we sell out, we cannot change your ticket time, so choose wisely as we do not refund.
We do not allow suitcases or backpacks in the building. The UPS store in Salem charges a fee to store your stuff and they are not open on Sundays.
Also, if you are wearing a costume, be aware that we do not allow weapons, real or fake, to be taken into the museum building.
We do not allow pets to accompany you through the museum. We only allow service animals as defined by ADA.
By following these guidelines, you are well on your way to enjoying your visit in our incredible city.